tangorium > Return and Refund

Returns and Refunds Policy

Thank you for shopping at Tangorium Online Store.

Because of the international costs for transfering money and Turkish Tax regulations, we can not refund the money to the customer. We only give permission to return the shoes and change them if the shoes are not the ones that you ordered or has a damage. But you can change the shoe size also.

To be eligible for a return for the shoe size;

The product was purchased in the last 30 days

The product is in its original packaging

The product isn't used or damaged

Products that do not meet these criteria will not be changed.

Please contact us before you send the product:

By email: info@tangorium.com

Send the product with its original packing to:

Meet Sanat Ltd Sti

Gülbahar Mah. Avni Dilligil Sok. No:6-3 Şişli-İstanbul-TURKEY

Shipping and Tax charges:
Shipping charges incurred in connection with the return of a product are non-refundable.

You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from Tangorium Online Store. Taxes occured at the return of the shoe also belongs to the buyer.

Sale items
Sale items can not be refunded.

Contact us
If you have any questions about our Returns and Refunds Policy, please contact us:

By email: info@tangorium.com

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