HOW CAN I EXCHANGE AN ITEM?

Exchanges can be made on like for like products, i.e. if you require a different size. If another product is required then the customer must request a refund and follow the refund procedure. Once this is complete, the customer can then place a new order.

HOW DO I RETURN AN ITEM FOR REFUND?

Customers are entitled to a full refund within 14 days of receiving an order, provided the item is unworn and immediate packaging is received back in the same condition as it was sent. Go to > My Account > Orders >Support In the ‘Actions’ drop down and Select a reason for the return from the … Read more

WHAT HAPPENS IF THE PRODUCT IS DIFFERENT FROM THE PICTURE?

If the product you purchase is not the same in the picture than you have the right to return. So please first contact the shop owner. Go to > My Account > Orders >Support In the ‘Actions’ drop down and Select a reason for the return from the drop down and add in a message … Read more

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